- ‘we’, ‘us’ or ‘our’ means the Clarion Group entity with which you are interacting as detailed above. For example, the Clarion Group entity organising the event you are attending, or managing the website you are using. We will make it clear to you which entity this is;
- ‘the site’ means the Clarion website you are visiting or engaging with; and
- ‘you’ and ‘your’ means you, the person engaging with us, registering for our events or services or visiting our site.
2. How you can contact us:
Address: FAO the Data Protection Officer, Clarion Events, Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom.
3. Information we may collect about you
- Information you give us: We collect any information you provide to us when you complete registration forms, or provide us with your details over the phone , for example when you register an account with us, register to attend one of our events or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the event or service that you’re registering for.
- Information we collect about you: We will collect any information contained in any correspondence between you and us via contact forms on websites, and emails or telephone calls.
- We may collect, for the purposes of any events that we operate badged access for, information about your location in and engagement with the event. For example, for certain events, access will be granted via a badge which holds your registration details including personal information. You will be required to use your badge to gain access to the event.. In this situation we will collect information about when you enter the event and which sponsors you have engaged with.
- We may collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views and similar information. This information may be collected by a third party website analytics service provider on our behalf and/or may be collected using cookies. For more information on cookies please refer to paragraph 6 below.
- Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these entities will collect information directly from you on our behalf. We may engage third parties to operate event websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf.
- We may also receive information about you from third parties where you have consented to such third party sharing your information with us.
4. How we use information about you
You can find out more information on the privacy notice provided at the time you submit your data to us or in your contract with us (if applicable).
5. Who we might share your data with
In certain circumstances we may share your personal information with:
- Other entities in the Clarion Group. Where the relevant Clarion Group entity is outside the EEA, we would only transfer data where an appropriate safeguard such as EU model clauses or Privacy Shield certification exists between the entities.
- Any other Clarion Group entity or selected third party that you consent to our sharing your information with for marketing purposes (such consent will be sought prior to our sharing of this data).
- Any other third parties where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.
If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.
7. Third Party Content, Sites, and Contributions
8. How we look after your data and how long we keep it for
We use a variety of technological and operational security measures to protect your information against any unauthorised access to, unlawful use of, and modification and destruction of any personal data we store.
We will retain your information for as long as is necessary to provide you with the services that you have requested from us, or for as long as the law otherwise permits. Where you have not participated, attended or registered to attend or participate in one of our events, or otherwise engaged with us in four years, we will delete your data, unless we have an obligation to retain it for longer (for example for taxation purposes).
Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access we cannot always guarantee the security of information sent over the internet.
9. Where we store your information
Where you are interacting with a Clarion entity located inside the EU, our servers are situated inside the European Economic Area (EEA) and all of the information that we collect about you will be stored on these servers.
10. Your rights in relation to your Personal Data
You have the right to:
- Request a copy of the personal data that we keep about you, by making a request in writing to the Data Protection Officer. Our Data Protection Officers details are provided on Page 1 of this policy. You can ask us to provide the data in a commonly used, machine readable format, and where we are able to; transmit this data to another organisation.
- Contact the Data Protection Officer if you are concerned that any of the information we hold on you is incorrect, to have that data corrected.
- Contact the Data Protection Officer to ask us to stop processing your data, or withdraw consent where we are relying on consent as the legal basis for any processing of your data.
- Contact the Data Protection Officer to request that we delete your personal data.
- To lodge a complaint with the data protection authorities if you believe we have not complied with any applicable data protection law. In the UK, the relevant authority is the Information Commissioners Office, you can find their details at www.ico.org.uk
12. Terms and Conditions of Event Delegate or Event Delegation
- Payment of the full delegate/delegation fee is due 14 days after the invoice date, or immediately, if the registration is made within one month of the event. Our full bank account details are on the invoice. ·
- Entrance to the event is subject to full payment being received.
- Event places are for the named delegate/delegation only and are for representatives of the registering company only unless otherwise agreed with the Oil & Gas Council.
- Substitutes can be made at any time leading up to the event, until five days before the event. Places are not transferable on the day of the event, or, on the four days before the event. Substitutes made four days (or less) prior to the event can be refused if security and vetting checks have not been successfully carried out.
- Cancellations made more than 30 days prior to the start of the event will be refunded less a 75% administrative charge.
- Cancellations made within 30 days of the start date of the event will receive no refund.
- If the cancellation is made and the full payment has not yet been received, the delegate will still be held liable for the full payment of the registration fees.
- In the case of early bird bookings (those delegates registered well in advance of the event) if a cancellation is made on a booking after 90 days of the invoice being issued no refund will be given but a credit note will be issued.
- Any refunds will be made after the event and within 90 days.
- Please note that in case of force majeure Clarion Energy Ltd T/A Oil & Gas Council is relieved of all obligations. Force majeure includes any circumstances beyond the will of Clarion Energy Ltd that impedes permanent or temporary compliance with their obligations, such as ‘acts of god’, war, danger of war, government regulations, revolts, strikes, transportation difficulties, fire or severe disturbances affecting the event organisation or its suppliers.